Returns & Exchanges

At AtomStack, we stand behind the precision and quality of our laser engraving technology. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the device in its original packaging, including all laser modules, accessories, and manuals to ensure safe transit back to our facility.

3

Ship to AtomStack

Affix the provided shipping label or use a trackable shipping service to send the package to our designated return center.

4

Inspection and Refund

Once our technicians verify the hardware condition, we will process your refund or ship your replacement unit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing